Returns & Exchanges
We want you to love your Milani products, but if you are not completely satisfied, we offer a 30-day return policy for items purchased directly from our website. Please ensure items are in their original packaging and include all components to be eligible for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid USPS shipping label provided via email to ensure your return is tracked correctly.
Pack Your Items
Securely pack the products in their original box or a sturdy mailer, ensuring you include the packing slip to help our team identify your order quickly.
Ship and Track
Drop off your package at any authorized USPS location; you will receive a confirmation email once our warehouse has processed your refund, typically within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing